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WHAT ARE COOKIES?
Cookies are small text files that are placed on your computer or mobile phone browser by websites that you visit. Cookies are widely used in order to make websites work, or to improve the user experience, as well as to provide certain information to the owners of the website. Our cookies may include information about your online preferences and allow us to tailor our websites to your interests.
Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these options means that certain personalised services cannot then be provided to that user, which may result in not being able to take full advantage of all of the features of our websites.
If you do not wish to receive cookies generally, or to object to certain cookies, you might need to change your browser settings. However, each browser is different, so please check the “Help” menu of your preferred browser to learn how to change your cookie preferences.
When you visit our website, we gather certain information about you including details of your operating system, browser version, domain name and IP address, the URL you came from and go to and the parts of the site you visit. We may use such data for marketing, advertising, profiling or other promotional purposes.
WHAT TYPES OF COOKIES DO WE USE FOR WHAT PURPOSES?
TECHNICALLY REQUIRED COOKIES
Some of our cookies are strictly necessary to use our websites or certain functionalities within them. These functional cookies cannot be rejected when using our websites. This includes the cookies to register whether the user has consented to cookies being used by our website or not.
SESSION COOKIES AND PREFERENCE COOKIES
We might use analytics cookies to enhance the performance of our websites by collecting information about how many visitors we have, where visitors have come to the site from and how they use the website (e.g. which pages most visitors go to most often). For this purpose we might use the analytics tools of the following providers and related cookies:
SOCIAL NETWORK COOKIES
We might integrate in our websites features from third party websites, in particular from certain social networks. Those features sometimes come with scripts or other elements that can read, and sometimes place, cookies from those social networks on your device. These cookies might allow the personalisation of advertising. We have no access to or control over those cookies or the data collected by those cookies, because we are only the operator of the Suzuki website, however we would like to inform you and obtain consent for those elements. For further information please see the list of possible social network cookies below.
The following Facebook features may be integrated into our websites and may read or place Facebook cookies:
Click here for Facebook's Data Policy
Click here for information about Facebook's cookies
YOUTUBE AND GOOGLE
The following YouTube or Google features may be integrated into our websites and may read or place YouTube or Google cookies:
The following Twitter features may be integrated into our websites and may read or place Twitter cookies:
The following Flickr features may be integrated into our websites and may read or place Flickr cookies:
The following Instagram features may be integrated into our websites and may read or place Instagram cookies:
The following Pinterest features may be integrated into our websites and may read or place Pinterest cookies:
Data Protection Officer Details
· Ms Rosanne Calleja – Mizzi Organisation GDPR Department
· Mizzi Organisation Ltd, Testaferrata Street. Ta’Xbiex XBX 1407 Malta, Europe
Protecting the information you share is extremely important to us. Here are some things to know about what we collect, why we collect it, how we use it and whom we share it with. If you have any queries, please don’t hesitate to contact us.
Your privacy is our priority. We collect your data in order to give you a better, more personalised experience.
Using your personal information lets us improve our service to you, we can process your requests faster and manage our relationship better.
Here are some ways your information may be used:
· Ensuring Industrial Motor Sales Ltd can contact you easily
· Providing information you might have requested
· Sending you relevant information about vehicles and services
· Measuring the performance of our advertisements
· Measuring the performance of our sales and after sales services
· Improving our products and services
Subject to your prior consent, we might also use your personal data to:
· Send personalised advertising about vehicles, products and services
· Provide personalised customer experiences
· Carry out customer satisfaction survey
Your data helps us make sure that if we send you something, it’s something that’s relevant to you.
Any information we have is most likely provided by you – you may have filled out a form to take a test drive, for example. You can request to see it at any time, and it may include:
· Personal information (name, address, email, phone, ID number)
· Type of request
· Origin of the request
· Purchase details (car model, products and services requested)
· Browsing data on the Suzuki Website
The table below outlines the maximum time we keep your personal data. Once the time expires, your data is securely disposed of.
Pre-contractual customer relationship management.
Sending relevant information about vehicles and services, measuring performance of our advertisements, sales and after sales services.
5 years for customers
3 years otherwise
Sending personalised advertising about vehicles, products and services and providing personalised customer experiences.
3 years otherwise
Carrying out customer satisfaction surveys.
The duration of the study
We might share your personal information with our partners in order to improve our service. We make sure that they are as committed as we are to protecting your data and information.
Our dealers use your information to provide you with better service. This includes handling special requests, personalised offers, and keeping you informed – like when the new model is ready for a test drive!
We share information with companies that provide services on our behalf. This includes:
· website hosting
· email services
· sweepstakes sponsors
· contests & promotions
· customer orders
· data analytics
· customer service
· customer research & satisfaction surveys
These companies all have strict obligations to protect your information.
We may share information with other companies related to Industrial Motors Ltd and transfer it to a third party in case of merger or reorganisation.
It may be necessary for us to disclose your personal data to public and governmental authorities for reasons of national security, law enforcement, or other issues of public importance. Where legally permitted we will inform you ahead of such transfer.
We may also disclose personal information if we determine in good faith that disclosure is necessary to protect our rights, resolve legal conflict, enforce our terms and conditions, investigate fraud, or protect our users.
Should personal data be transferred out of the European Economic Area (EEA), Industrial Motors Ltd pays particular attention to how the data is processed, implementing EU Model Clauses with the entity out of the EEA.
You can access your personal data or request it be deleted or modified at any time. You can also ask to receive your personal data in a standard format.
You can object to your data being processed or request its use be restricted.
To make a request or complaint, please email the Data Protection Office. Alternatively, you can contact our Data Protection Officer.
And finally, should you feel it necessary, you have the right to lodge a complaint with the competent data protection authority.
The information you enter is used to offer you products and services to suit your personal taste and to send you the Industrial Motors (e-mail Newsletter) on the understanding that you can terminate your subscription at any time.
We may share personal data we hold with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
We may also disclose personal data we hold to third parties in the event that we sell or buy any business or assets, in which case we may disclose personal data we hold to the prospective seller or buyer of such business or assets, or if we or substantially all of our assets are acquired by a third party, in which case personal data we hold will be one of the transferred assets; or in order to comply with any legal obligation, or in order to enforce or apply any contract with the data subject or other agreements; or to protect our rights, property, or safety of our employees, customers, or others.
You have a right to access and can rectify data about yourself by contacting Industrial Motors Ltd to the following address: firstname.lastname@example.org . If you do not wish to be contacted with marketing material, please tick the box at the bottom of each form on the site. We may obtain information which cannot under any circumstances be linked to a particular person. This information relates to the type of internet browser that you use, your computer system and the name of the domain by which you accessed our site.
We may transfer any personal data we hold to a country outside the European Economic Area ("EEA"), provided that the country to which the personal data are transferred ensures an adequate level of protection for your rights and freedoms; and provided that you have given your consent. If this country does not offer the same level of data protection as the European and local data protection legislation, Industrial Motors Ltd will take adequate measures to ensure that the collected personal data is processed in accordance with the applicable legislation relating to data protection.
Personal data we hold may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. That staff maybe engaged in, among other things, the fulfilment of contracts with you, the processing of payment details and the provision of support services.
If you have already provided us with personal details, you can change your instructions at any time by contacting the Industrial Motors team by email – email@example.com.
You can unsubscribe from receiving our mailings at any time by sending a request to firstname.lastname@example.org.
You can also unsubscribe at any time in the future by using the link that appears in the header of every email that we will be sending to you.
We reserve the right to change this policy at any time.
Where appropriate, we will notify data subjects of those changes by mail or e-mail.